Support
Questions, issues, or a feature suggestion? Drop a line.
Email support@print2ship.appReply usually within 1–2 business days.
Frequently asked questions
Which macOS versions does Print 2 Ship support?
macOS 14 (Sonoma) or later.
Do I need an internet connection?
No. The app works fully offline. All processing happens on your Mac.
Will it work with my printer?
Yes — Print 2 Ship uses the standard macOS print system. Any printer listed in System Settings → Printers will work: thermal label printers (Brother, Dymo, Zebra…), inkjets, lasers, and A4/Letter sheet printers.
Which file formats can I import?
PDF and all common image formats (PNG, JPG, HEIC, TIFF…).
What happens with multi-page PDFs?
Each page becomes its own job in the queue. You can review, crop, and print them together.
Auto-detection picked the wrong area. What now?
Two options: 1) Click the wand button next to Print to re-run detection on the selected page. 2) Drag the crop handles manually to fine-tune the rectangle.
How do I create my own label size?
Open the Presets sidebar (⌘⇧P) → click "New Preset" → enter your size (mm or inch).
Where are my presets stored?
Locally in your user defaults. They are not synced via iCloud.
My Mac only has 8 GB of RAM, is that enough?
Yes. By default Print 2 Ship uses up to 10% of your RAM. For large batches you get a warning so nothing crashes unexpectedly. The budget is adjustable in Settings → Memory.
Report a bug
Email support@print2ship.app with:
- A short description
- Your macOS version
- A screenshot if possible
Thanks — direct feedback from users keeps the app sharp.
— T-Bone Productions